- Contact Scancraft Display Technical Support Department by mail, fax, email or from the website.
- Include your personal data (Name, full address, telephone, email address, etc).
- Indicate the model (type) and part number of the faulty part, as well as date of purchase including our invoice No.
- Give a complete fault description.
Return Authorisation:
- After receipt of the RMA request by Scancraft Display, a confirmation and authorisation message will be communicated within 48 hours.
- This document will contain:
- A RMA number (which is your reference number)
- Your personal data (please check them carefully for any mistakes)
- The part No. of the faulty unit (please check them carefully for any mistakes)
- The problem description (may be summarised)
- Instructions what to do with the defective unit.
Service:
- After receipt of the RMA material, Scancraft Display will service the product as indicated on the original RMA request, and return it within the shortest time by courier.
Contact:
Scancraft Display AB
Framnäsbacken 20
171 66 Solna
Sweden
Telephone: +46 8 735 89 40
Telefax: +46 8 735 62 43
Email: Info